Refund & Return Policy
We want you to be fully satisfied with your order. Please read our policy below, which outlines the refund, return, and exchange terms for our rhythmic gymnastics leotards, whether custom-made, ready-to-wear, or rented.
1. Custom-Made Leotards (Made-to-Order)
Because these leotards are handcrafted to your specific measurements and design preferences,
all custom orders are final sale. We do not accept cancellations, returns, or refunds for made-to-order leotards.
2. Ready-to-Wear Leotards (In-Stock Purchases)
You may return or exchange a ready-made leotard within 7 days of delivery, provided it is:
- Unworn and unwashed
- In original condition with tags and packaging
- Free from deodorant marks, makeup, or any damage
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Receipt and proof of purchase
To initiate a return or exchange, please contact us with your order number and reason for return. Return shipping is at the buyer’s expense.
Refunds (minus original shipping fees) will be processed once the item is received and inspected. We do not accept items sent back to us without first requesting a return.
3. Leotard Rentals
Rental bookings are non-refundable once confirmed. However:
- Cancellations made at least 7 days before the rental start date are eligible for a store credit.
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Cancellations made less than 7 days before the rental start date are not eligible for a refund or credit.
Rented leotards must be returned by the agreed date in good, undamaged condition. Late returns or damage will incur extra charges.
4. Shipping Errors or Damaged Items
If we made a mistake with your order, or if it arrived damaged, please contact us within 3 days of receipt. We’ll make it right.
Questions About Rentals & Pricing
Why does the purchase price change over time?
Our prices adjust based on prior rentals to reflect usage fairly while keeping pricing transparent for all clients.
Can I buy a costume that has been rented before?
Yes. Lightly used costumes may be available for purchase at an adjusted price, depending on condition and rental history.
What does “studio archive” mean?
Studio archive pieces are well-maintained costumes reserved for rentals, showcases, or training, and are no longer offered for sale.
Are rented costumes competition-ready?
Yes. Every costume is professionally cleaned, inspected, and approved before being rented or sold.